Category: Specials

  • It’s a wrap for the HoloLens 2 headset – Computerworld

    It’s a wrap for the HoloLens 2 headset – Computerworld

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    Digilens, said Sag, is “both a waveguide supplier and a headset maker, and seems to have gained a lot of momentum recently with many of Microsoft’s past partners, and I believe is best positioned from a hardware and software perspective to help past HoloLens 2 customers. Not only that, but at AWE 2024 this year, Digilens was the first to demonstrate Google’s Gemini running on any AR headset.”

    While other companies like RealWear and ThirdEye do exist, he said, “they are less powerful platforms and may deliver a different kind of experience than HoloLens wearers are expecting. RealWear is assisted reality using a monocular LCD, and ThirdEye uses waveguides with see-through AR, but it only features an XR1 chipset that will likely need remote rendering for improved graphics.”

    Enterprise AR use case shows real promise

    Scott Bickley, research practice lead at Info-Tech Research Group, described the move by Microsoft as “ unfortunate, because the augmented reality use case for enterprise purposes in the industrial space held real promise. In my opinion, the R&D justification was built atop much broader and deeper virtual reality use cases that were never grounded in ‘reality’ to begin with.”

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  • How much are companies willing to spend to get workers back to the office? – Computerworld

    How much are companies willing to spend to get workers back to the office? – Computerworld

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    Even so, you don’t have to go back more than two or three decades to a time when most journalists, even in large newsrooms, had their own offices. That’s how Swedish offices used to look, people had their own rooms — not “cubicles,” but real rooms, with a door, and a small Do Not Disturb lamp. There was desk, pictures of the children (and maybe the dog), a plant and a small radio. It was a place where you could feel at home, even at work.

    Then real estate development took over and today only 19% of office workers in Stockholm have their own space. The largest proportion, 42%, have no place of their own at all. And, according to researchers, it is the real estate companies that have been driving the transition to open office landscapes. 

    It’s easy to see why: an open floor plan is, of course, much more surface-efficient than one with walls and corridors; it is much easier to scale up or down based on the tenants’ needs; and you can house more and larger companies in attractive locations in the city rather than large office complexes in the suburbs.

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  • Apple Intelligence in Europe? You might be waiting for a while – Computerworld

    Apple Intelligence in Europe? You might be waiting for a while – Computerworld

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    The EU AI Pact is a voluntary pledge to develop safe, trusted AI. “Artificial Intelligence (AI) is a transformative technology with numerous beneficial effects. Yet, its advancement brings also potential risks,” the pact explains. 

    Neither Apple nor Meta have signed up

    Interestingly, Apple isn’t alone — Meta hasn’t signed either. Nor have TikTok, Anthropic, or Mistral. 

    Meta did, however, say it has not ruled out joining the pact down the road, according to Politico: “We also shouldn’t lose sight of AI’s huge potential to foster European innovation and enable competition, or else the EU will miss out on this one-in-a-generation opportunity,” Meta said.

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  • Google brings Gemini AI assistant to Workspace business plans – Computerworld

    Google brings Gemini AI assistant to Workspace business plans – Computerworld

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    At Google’s Gemini at Work event, the company unveiled a new security advisor for Workspace Business customers. It provides admins with recommendations around data security management, such as warnings about Drive files that are shared externally, suspicious sign-in attempts, and more. 

    Google Workspace security advisor

    Google Workspace’s new security advisor can provide IT admins with recommendations about data security management.

    Google

    “Think of it as your personal security expert that can offer business-tailored insights, actionable guidance, and additional threat prevention and data protection controls,”  Aparna Pappu, vice president and general manager for Google Workspace, said in a blog post. 

    The security advisor is coming to all Workspace Business plans over the next few weeks, Google said.  The company also announced that Gemini for Workspace is now certified for security and privacy standards SOC1/2/3, ISO 27001 and ISO 27701.

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  • Google antitrust trial, two weeks in: What’s transpired so far

    Google antitrust trial, two weeks in: What’s transpired so far

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    The US Department of Justice (DoJ) is set to wrap its case in the Google antitrust trial, after an eventful two weeks in the courtroom.

    The tech giant is accused of engaging in monopolistic behavior by strategically acquiring certain companies and controlling the adtech industry’s most widely-used tools and exchanges. The lawsuit was filed in 2023 by the DoJ and a coalition of eight states seeking to “restore competition” on the web.

    The trial began on September 9, and the DoJ has been laying out its case that Google has attempted to monopolize control of the ad network, server, and exchange, beginning with its acquisition of advertising company DoubleClick in 2008.

    Lawyers for the government argued that the move made Google’s ad server the default choice and left publishers with few alternatives. By integrating its ad exchange and server, Google has an unfair edge in ad auctions, and it manipulates auction rules and drives up cost, the DoJ alleged. Advertisers taking the stand — including Gannett, NewsCorp, Index Exchange, The Trade Desk, Scope3 and others — have backed up these allegations, stating that they have felt trapped by Google’s tactics, and at the same time felt compelled to use the company’s products to remain competitive.

    Notably, the DoJ obtained numerous seemingly damning internal Google emails and presentations suggesting that the company was fully aware of the advantage it would gain through the DoubleClick grab and how it would impact competitors.

    For instance, in 2009, Google’s former president of global display advertising, David Rosenblatt, said in an email that Google’s control of the ad market would be akin to owning both Goldman Sachs and the New York Stock Exchange. “If we execute …we’ll be able to crush other networks, and that’s our goal,” he wrote.

    Meanwhile, current and former Google executives and managers have been caught contradicting themselves when presented with such emails, brushing them off or attempting to talk their way around them.

    For its part, Google argued that the government is focusing on just a narrow sliver of the advertising market (that is, banner ads at the top and sides of web pages). In an opening slide deck, it said that the ad technology industry is “intensely competitive, with new entrants all the time.” The company claimed that there is “no monopoly power,” and that its share in a “two-sided market” has decreased even as the company’s revenue has increased.

    Further, Google is arguing that sellers and buyers are free to choose multiple ad tech tools (and do); that it makes its products interoperable with those of its rivals; and that it has sought to create value for advertisers, publishers and users. In 2024, “this is the commercial reality,” the company said.

    Google, which will soon have to begin its defense, is said to have earned $200 billion in 2023 alone through ad placement and sales.

    The case will ultimately be decided by a judge (what’s known as a “bench trial.”) Google avoided a jury trial by making a roughly $2.3 million payment to the DoJ. The $2,289,751 check covers a portion of the damages sought by the plaintiffs, and ensures that a judge will make the final decision in the case. Google’s team of lawyers described it as a strategic decision that will help ensure a quicker resolution.

    This is the second antitrust trial faced by Google in the last two years. Earlier this year, the company lost a case centered around its search business; Judge Amit Mehta ruled that the company had engaged in anticompetitive behavior to maintain its dominance, calling Google a “monopolist.” The penalties attached to that ruling are as yet unannounced.

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  • Europe slams Apple with yet another iPhone demand – Computerworld

    Europe slams Apple with yet another iPhone demand – Computerworld

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    Europe’s bureaucrats continue to do their best to ensure Apple is forced to sell the world’s worst operating system, announcing plans to force Apple to open up its systems even more than it already has.

    In a triumph of bureaucratic doublespeak, the European Union doesn’t argue that it’s attempting to force the issue. Instead, it says it wants to “assist” Apple. “Today, the European Commission has started two specification proceedings to assist Apple in complying with its interoperability obligations under the Digital Markets Act (‘DMA’),” the group says. Then it goes on to insist: “Under the DMA, Apple must provide free and effective interoperability to third party developers and businesses with hardware and software features controlled by Apple’s operating systems iOS and iPadOS, designated under the DMA.”

    Bureaucrats versus innovators

    To some extent, this might not represent too big a change. The EU has been actively pursuing its edicts against the company; now, the DMA gives regulators new power in the form of specification proceedings. Under the DMA, these proceedings are prescriptive. 

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  • Slack opens up to third-party AI ‘agents’ – Computerworld

    Slack opens up to third-party AI ‘agents’ – Computerworld

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    The Slack AI search function gets an update, too; users can now surface results based on files uploaded or connected to a Slack workspace. Until now, Slack could only search conversations in the app; now the tool can retrieve information from sources such as canvas documents, Google and Microsoft documents, and files in connected apps, Slack said. 

    Aside from AI-related features, Slack introduced new templates that can provide a starting point to help users begin a new project. A template for a marketing team could create a Slack channel with a standardized brief in a canvas document, a project plan in a Slack list, and an automated workflow for weekly status updates, the company said. 

    Templates will be available in October.

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  • September’s Patch Tuesday update fixes 4 zero-days – Computerworld

    September’s Patch Tuesday update fixes 4 zero-days – Computerworld

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    • Windows Update and Installer.
    • Windows Hyper-V.
    • Windows Kernel and Graphics (GDI).
    • Microsoft MSHTML and Mark of the Web.
    • Remote Desktop (RDP) and TCP/IP subsystems.

    The real concern is that three of these vulnerabilities (CVE-2024-38014, CVE-2024-38217, CVE-2024-43491 have been reported as exploited. In addition, another reported vulnerability in the Windows HTML subsystem (CVE-2024-38217) has been reported as publicly disclosed. Given these four zero-days, we recommend that you add these Windows updates to your Patch Now release schedule.

    Microsoft Office 

    Microsoft addressed two critical vulnerabilities in the SharePoint platform (CVE-2024-38018 and CVE-2024-43464) that will require immediate attention. There are nine other updates rated important that affect Microsoft Office, Publisher and Visio. Unfortunately, CVE-2024-38226 (which affects Publisher) has been reported as exploited in the wild by Microsoft. If your application portfolio does not include Publisher (many don’t) then add these Microsoft updates to your standard patch release cycle.

    Microsoft SQL (nee Exchange) Server 

    This month brings a significantly larger update to the Microsoft SQL Server platform with 15 updates (all) rated as important. There are no reports of public disclosures or active exploits, and these patches cover the following broad vulnerabilities:

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  • How iOS 18 can help you at work

    How iOS 18 can help you at work

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    Beyond the Writing Tools coming in Apple Intelligence, significantly faster processors, and the luxurious look of the iPhone 16 Pro models, there was little of explicit interest for enterprise users at Apple’s Monday product launch. Sure, the new iPhones are better in a multitude of ways, but it’s the platform — in this case, iOS 18 — that remains the key selling point for business professionals.

    Here’s a rundown of some of the ways iOS 18 will help users get more done.

    For many, iPhone 16 is a software story

    We now know Apple will introduce iOS 18, the software that runs Apple’s devices and supports iPhones, on Monday, Sept. 16. When it does, it will also ship an iOS 17.7 update for customers who don’t yet want to upgrade to the new mobile operating system. 

    With interest in Apple Intelligence running high (even though it won’t arrive til later this fall), enterprise purchasers should note the products removed from sale as Apple introduced its new iPhones. These include the iPhone 15 Pro, iPhone 15 Pro Max, and iPhone 13. (The company still sells the iPhone 14, iPhone 14 Plus, iPhone 15, and iPhone 15 Plus.) It’s likely Apple will add additional models (such as the iPhone XR) to its vintage and discontinued products list in the coming months.

    This is a fairly standard cadence, but it is important to note that only the iPhone 15 Pro devices and iPhone 16 range will run Apple Intelligence. Apple usually provides service and parts for five to seven years, but the move to Apple Intelligence means some users (including enterprise customers) will find they must invest in more recent devices to use it.

    They might want to bite the hardware bullet. Apple Intelligence provides several useful business tools, including powerful writing tools and contextual intelligence applied in useful ways (in Mail or Calendar, for example) to help busy professionals stay on top of things. Some may choose to use these tools on other Apple devices, as they are just as useful on a Mac

    Otherwise, iOS 18 provides a grab bag of enterprise-useful improvements that don’t require the latest hardware. As it usually does, Apple has tweaked a feast of items across its operating system, and published a PDF containing 250 of these improvements.

    Better for calls

    While many younger employees may prefer messaging, phone calls remain critical in business, and iOS 18 has a range of improvements that can help:

    Available for the iPhone 12 or newer, live audio transcription makes it possible to record audio within Notes or during a Phone app call from within the app. When you record a call, a warning message will let others know you are doing so. The conversation will be automatically transcribed and made searchable.

    You can also search call history, dial smarter, and switch SIM cards more easily. If you use AirPods Pro you’ll benefit from much improved voice isolation through advanced computational audio. Finally, if you use messages for business communications, you can now also schedule messages as well as emails for despatch at a certain time. And RCS is now supported.

    Better for missed calls

    It would be nice if operators would expedite support for Live Voicemail. When you miss a call, this generates a real-time transcription of the message someone is leaving you as they speak – you can physically see it on your iPhone screen. It helps you stay focused while remaining responsive to important communications.

    With iOS 18, Live Voicemail will gain support for additional languages and countries, including English (UK, Australia, India, Ireland, New Zealand, Singapore, South Africa, Puerto Rico), Spanish (US, Mexico, Spain, Puerto Rico), French (France), German (Germany), Japanese (Japan), Mandarin (China, Taiwan, Macao), Cantonese (China, Hong Kong, Macao), and Portuguese (Brazil).

    Cross-platform password management

    The new Passwords app essentially revamps a service already available on iOS, surfacing it to make it easier. The app will sync and be made available across all your devices, including Windows systems. Combined with MDM tools, this facilitates provisioning, while maintaining the secure end-to-end encryption for which Apple is famous. The Passwords app makes it easy to search for the right account, while passwords will automatically be added to the app. Developers also gain an automatic passkey upgrade API to create a passkey when someone signs in to your app to let then know the passkey was saved.

    Because some apps need to be secret

    One feature that might be useful to some business users lets you lock and hide apps. A locked app gains an additional verification step that requires a passcode, FaceID or TouchID authorization before it can be opened. That’s good, but for enterprise app developers it’s important to note that information from a locked app cannot then be surfaced for use elsewhere on the system, including in search. You can also hide apps from view.

    What time was I meant to be where?

    While Apple Intelligence promises some excellent contextual AI features, Apple has also looked to the basics of its Calendar app. This now provides a redesigned month view to help you achieve a better overview of what’s coming up. Integration between Calendar and Reminders has also improved, so you can create Reminder app interactions from inside Calendar. This small but significant improvement should help dramatically reduce the number of missed appointments.   

    A Lock Screen that works for you

    While users might enjoy swapping out the flashlight or Camera app triggers from the Lock Screen for other apps, developers will want to tweak their apps for easier use from that screen using Apple’s new Controls API. App Intents will enable Siri to handle many more actions, so your enterprise warehousing app might end up being fully voice-controlled, for example, enabled by a single tap on that Lock Screen button.

    Please follow me on LinkedInMastodon, or join me in the AppleHolic’s bar & grill group on MeWe.

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  • ActiveX to be disabled in Office 2024 – Computerworld

    ActiveX to be disabled in Office 2024 – Computerworld

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    When Microsoft Office 2024 launches in October, ActiveX will be turned off by default, according to Bleeping Computer. The change affects desktop versions of Word, Excel, Powerpoint, and Visio, and will apply to Microsoft 365 beginning in April 2025.

    The reason behind the move: hackers in recent years have used various vulnerabilities in ActiveX to install malicious code on computers.

    Launched in 1996, ActiveX is a framework used to embed interactive elements into Office documents.

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